Our Reviews

All work was completed in a timely manner and done well.

Very professional service experience!

Very good experience

This is my second purchase with North Star, both with Josh Kosick as my sales rep. I was once again very pleased with the entire experience and impressed with the professionalism of the entire team at North Star.

Excellent

Always great dealing with Dan Wolfe he has kept me coming back for years.

Jake Stewart is great. Very knowledgeable and helpful.

Great. Jake in service is the best

Quick appointment. In and out quickly as promosed

Very quick and efficient. Customer service was great.

My salesperson Josh was great. He communicated clearly and walked me through the process seamlessly. I would recommend him to everyone.

Video was nice and they printed vehicle registration for me because my printer wasn’t working.

I drove an hour and a half to look at the truck and the staff at NorthStar Motors were very nice and very helpful. My experience was pleasant. They made it easy.

Promptly identified the problem and fixed it. Though it did cost me over $300. which I was not expecting, the problem was fixed.

Looked at multiple cars on the lot and was shown the 2 row Terrain that met my expectations

I cannot say anything but "EXCELLENT on everything at North Star Buick, GMC Zelienople, PA. From purchasing new vehicles (3) from Dan Wolfe Super Salesman, Mr. Allen the General Manager, Jake the Service Advisor, Shawn my technician whom I always request, Lisa the technician if Shawn is out as well as others, you got a "GREAT TEAM" there!!!!!! A well satisfied of over 20 ++++ years. Thank you all, Dale Durick

when I arrived, I was promptly welcomed by my service person Jake and while I was in the waiting room I received a text to let me know that they were working on my vehicle. When it was done Jake came out and told me what they did and the cashier checked me out and I was on my way. I have delt with Jake since I bought my Terrain back in 2016, He's always treated me with respect and taken the best care of my vehicle. One of the main reasons why I buy me car there.

Quick and friendly

Service was done expeditiously and a problem was relayed to your service technician(Jake Stewart) and he immediately knew what the problem was and how it needed repaired. After I had the state inspection,oil change,tire rotation completed, Jake set up an appointment to get the repair done at an excellent price and it will be while I'm on vacation so an inconvenience will be not be incurred which is greatly appreciated. Your technician went above and beyond to assist and remedy my future repair and should be highly commended for doing so, Thank You.

Very friendly staff - quick service- very helpful

It was great not having to sit in a car dealership for hours to purchase a car. The man from finance needs to work on his people skills

vehicle in for routine maintenance which was performed in excellent time. we had our vehicle back by noontime. communication with Service Advisor Dave was great. i appreciate all North Star does for us

Very satisfied with your customer service and Josh’s knowledge and commitment to make sure we understood our new truck accessories. Highly recommend North Star to anyone looking to purchase a vehicle.

Your service representative was courteous, friendly and very Professional and the technical support is outstanding...the work was done in a timely manner the the service representative keeping me informed of what work was being done and what I should consider doing to keep my vehicle running at a high level of performance....Your GMC team performed at a very high level.

I got an oil change and tire rotation done within an hour. I waited while the work was being done and sat in the lobby at the dealership with my laptop, and got some work done. After the work was done, I was able to use my GMC points from the app and apply it to my bill. Saved me $70 overall!

Excellent

Excellent customer service. Josh was great and Todd was very helpful also.

Casey was fantastic and very knowledgeable about the buying process.

all good!!

It's always a great experience when I'm at North Star Buick. Jake Stewart is awesome. He always tells me like it is and doesn't sugar coat anything.

Purchased a car in January. Got a mile down road called salesman told him heater not working proper. Got 2nd appt in June they told me 1200 to fix. Sales was supposed to cover, service said they would check but I never heard back. So heater still not functioning properly and still no emissions sticker so that part I have been driving illegally. First time it was to be fixed in February the did not have a loaner for me to use, said they would call when they did. Never heard from until I reached out in June. Now have not heard back a second time. Guessing they do not want to pay for the fix. First GM purchase in years. Looks like last one too.

Easy

Service department accommodated me despite being 30 minutes late due to a flat tire. I got my oil changed and a new tire. I also appreciated that the spare tire, jack, and tire iron were stowed away properly by the mechanic without me asking him to do it.

Quick and good customer service!

Jake is great as a service advisor! Efficient, transparent, and easy to work with! My services were all done same day!

service was quick and efficient. Thank you.

Super friendly folks. Service advisors and technicians always treat me right! Thanks for always doing great work!

Serice was competed in timely matter

Great job

Professional service 👌

Great communication throughout the whole process

Everyone is very friendly, helpful and very knowledgeable . Thank you