306 Reviews Found
Business Response
Thank you again for taking the time to let us know how we did. We hope to see you soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Jake was so kind and very helpful. He was so understanding about my situation and did everything he could do to help me. You are fortunate to have Jake in your employment, a definite asset to your business. Thank you Jake.
Karen G.
OIL CITY
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Excellent and knowledgeable service. Work started and finished on time. I'm satisfied with the service. Jake is nice. One thing I was not happy about the charge for oil, filter and labor went up so much.
Alberta W.
CRANBERRY TWP
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Sales Customer
Everyone was very friendly and helpful. Aaron has kept in contact with us to see if we have any questions or concerns.
Virginia H.
ALLISON PARK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Still waiting on an explanation from your service manager on a failed state inspection due to brake pads under 1B when they are clearly not!
Paul M.
VOLANT
Business Response
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (724) 716-4092 so we can make your experience a positive one.
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
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Confirmed Service Customer
Service went smooth, techs were very informative.
David F.
ELLWOOD CITY
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
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Confirmed Sales Customer
Blake answered my initial telephone call at 9:30 am, and assisted me with all of my needs throughout the day, until we signed out the documents at 6:00 pm. Blake did a great job. And Casey in finance did a great job too! Thank you again.
Domenic P.
CRANBERRY TWP
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, INC.! We hope to see you soon!
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Confirmed Sales Customer
Streamlined and easy process. Much appreciated to everyone
Linda M.
WEXFORD
Business Response
Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!
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Confirmed Service Customer
Service was done on time and everyone was pleasant and accommodating
Christine M.
ELLWOOD CITY
Business Response
Hello Christine, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
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Business Response
Hi Michael, your satisfaction is our top priority. We're looking forward to your next visit with us!
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Confirmed Service Customer
Jake and Kurt provided excellent service to my 2018 Encore. work performed expertly and completed on time.
Timothy V.
ZELIENOPLE
Business Response
Hi Timothy, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Thanks for everything, Keith Hopkiss appreciate all you did for us setting up our service and the loaner vehicle. Very satisfied with everything!
Gina S.
DUNNELLON
Business Response
Hi Gina, we're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
North Star got my truck in when scheduled and were finished in about 45 minutes.
Kurt F.
MCKNIGHT
Business Response
Hi Kurt, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Service Customer
I have always been satisfied with the service department at NorthStar Buick GMC!!!!!!! The entire gang is great to work with, they listen to me and deliver, KEEP UP THE GREAT WORK!!!!!! Thank you all. Dale
Maureen D.
FREEDOM
Business Response
Hi Maureen, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hello Janet, we are glad we could help! We hope to see you soon!