306 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Went in for an inspection. Also was beginning to have an issue with the park gear locking in place a couple of times. Therefore asked for a diagnosis on that issue. Inspection was timely and the parking gear diagnosis was also timely. One thing I would recommend is what to do at the service door entrance? This time I drove in and parked. Other times I parked outside and walked in. Anyhow, I'd recommend either a sign directing persons or communication when the appointment is made on phone or via the internet.
Robert K.
MARS
Business Response
Robert Allen Koleno, thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we really appreciate your feedback! We hope to see you soon!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, North Star Buick GMC, INC.
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Business Response
Hello, we really appreciate your feedback! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Always the same: great staff and excellent service.
Ronald V.
WEXFORD
Business Response
Hello, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
My first service experience with my new Buick Envision Avenir was a success! So grateful!!
Susan V.
ELLWOOD CITY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!
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Business Response
Hi there, thank you for taking the time to leave a review for us at North Star Buick GMC, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great service. Friendly and helpful people at service desk. Completed work before requested time. Overall great experience
Scott H.
ZELIENOPLE
Business Response
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
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Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Wils always takes good care of my vehicle needs whenever I bring it back to your service department.
Robert M.
BUTLER
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Casey Bender is a great saleswoman! She was so informative and helpful! She made the whole experience a breeze! So happy with our purchase and loving my 2023 Buick Encore GX!
Sommer M.
CALLERY
Business Response
Wow, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
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Confirmed Service Customer
I had a dead battery, called for a same day appt. Dropped the car off, it was serviced and I was back in business! Thank you!!
Sharon R.
ELLWOOD CITY
Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
North Star did a nice job installing the new headliner in my Sierra 1500.
Kurt F.
MCKNIGHT
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. Until the next time we meet, take care!
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Confirmed Sales Customer
Sales manager, our salesman Dan and entire staff were extremely easy and enjoyable to work with.
Andrew A.
STONEBORO
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They service advisor doesn't pay attention to detail
Samantha A.
ZELIENOPLE
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (724) 716-4092 so we can work towards a resolution.
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Confirmed Service Customer
Service manager was very helpful upon arrival however other personel on duty seem to ignore those walking in.
Thomas T.
HARMONY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, North Star Buick GMC, INC.