312 Reviews Found
Business Response
Hey Colby, thank you for taking the time to let us know how we did. We hope you have a great day! We're looking forward to your next visit with us!
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Confirmed Service Customer
My service advisor (Jake) always does a great job with recommendations for a better experience.
Edward M.
CRANBERRY TWP
Business Response
Hello Edward, we're so glad you enjoyed working with Jake! We will be sure to share your kind words with him! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hello Florinda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Star Buick GMC, INC. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Blake was very informative and got through the process quickly.
Frank P.
WEXFORD
Business Response
Hi Frank, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Kenneth! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
We were very satisfied with our recent purchase. We dealt with a very nice sales rep, who was most helpful. He was also very knowledgable regarding the vehicle. This was the 3rd Buick Encore I have purchased at North Star, and I have always been impressed with the sales and the service departments
Thomas W.
PITTSBURGH
Business Response
Hi Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Everything is always taken care of in a timely manner.
Logan H.
CRANBERRY TOWNSHIP
Business Response
Hi Logan, your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, INC. and we hope to see you again soon!
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Business Response
Hello David, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
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Confirmed Sales Customer
One stop shopping. The Dealership took care of everything, making it an easy transition to our new lease. Our salesman, Nick Merrill, was knowledgeable and caring. He is an asset to North Star.
Carl P.
WEXFORD
Business Response
HI Carl, your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, INC. and we hope to see you again soon!
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Confirmed Service Customer
Overall satisfied with engagement and delivery of the service and inspection requested.
Jason G.
CRANBERRY TWP
Business Response
Hi Jason, we are so happy to read such a great review about North Star Buick GMC, INC.! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Everything went smooth during the car buying process, very knowledgeable sales staff, will recommend them to friends.
Raymond H.
BUTLER
Business Response
Hi Raymond, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
Casey made our car buying experience a easy and stress free experience!
Domenic G.
ELLWOOD CITY
Business Response
Hi Domenic, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
North Star treats me like I am one of the family....the better half of the family!!!!
Herbert W.
ZELIENOPLE
Business Response
Hi Herbert! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
The cost to replace an AC hose was outrageous! I had the AC serviced at a GM dealer in NC in 2019. Paid a lot of money and now to have problems again! I was told you would ask GM if they could help me at all but never heard if GM was contacted.
Brian H.
PORTERSVILLE
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (724) 716-4092 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi there, thank you for taking the time to leave a review for us at North Star Buick GMC, INC. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
KNOWLEDGEABLE - VERY HELPFUL - DID EVERYTHING POSSIBLE TO MEET OUR NEEDS - EXCELLENT!
Frank S.
NEW CASTLE
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
They are always so professional. I feel like I get my car back better than before. They’re literally the best around. I planned on staying with the dealership when I first purchased my vehicle and I haven’t been disappointed yet.. nor do I think I ever will be. They’re honest, kind, professional, and amazing. I trust this staff a lot. This car was my first ever car I purchased. :) I appreciate the guidance with what is needed when something needs fixed. Thank you guys for doing an amazing job
Jade C.
ELLWOOD CITY
Business Response
Hi, thank you so much for the positive review! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!