300 Reviews Found
Confirmed Service Customer
Service took care of business at hand but also gave me a valuable report on the condition of my brake system. This was greatly appreciated .
Carole M.
LEECHBURG
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
It was a good experience. We always have a good experience when we get work done.
Susan O.
ZELIENOPLE
Business Response
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We look forward to your next visit! Take care!
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Confirmed Service Customer
no complaints! prompt, courteous service!
Judith G.
ELLWOOD CITY
Business Response
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
The car was repaired correctly and I was called when it was finished. My paperwork was all in place when I got to the dealership and the service manager went to the pay window with me to explain all of the charges. In a very few minutes I was on my way back to the office.
Richard W.
EVANS CITY
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
I did not understand when I made this order that I would be charged for it since in the past there was never a charge for this item. Also the GM rewards program is too hard to use
Walker L.
NEW CASTLE
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Business Response
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, North Star Buick GMC - Zelienople
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Confirmed Sales Customer
This is the 5th vehicle I have bought from Northstar. Its amazing the difference between the Chevy dealership and their GMC dealership which was my most recent purchase. My wife and I agreed that the salesmen was an idiot. From not knowing anything about the vehicle or its options. The main reason I will not go back here is was that two salesmen lied to me about included onstar options. The keyfob option, I was told was included for 5 years. IT IS NOT! I have not been able to get any communication from them since 3 attempts. Also he sent me out of there without an emmisions sticker! He should have known that in my county(noted on my registration) that this was needed. The manager seemed disrespectful and discourteous the futher we got into negotiation. Like he could push me but did not respect any counters. I finally made the deal after getting the finance guy(whom I purchased my last vehicle with at the other location) to step in and explain to manager that I was leaving. He was helpful as always and knew Northstar would lose me as a customer if I drove and hour up here and didn't buy the vehicle I came for. All said in done I will probably stop at one of the many GMC dealers closer to my house in 2-3 years when I'm ready to upgrade.
Michael M.
VENETIA
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service was fast, friendly, and as promised.
Minette T.
EVANS CITY
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Confirmed Sales Customer
There no no problems in leasing a Buick Encore
Daniel S.
EVANS CITY
Business Response
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
My service was performed accurately and on a timely basis
Tracy H.
WEXFORD
Business Response
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great service. I just bought a new truck. This is the third truck I have bought from north Star and I live an hour and a half away.
Michael S.
SLIGO
