482 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I was having trouble with my A/C unit so I made an appointment. Upon checking the car, the service department stated that my A/C converter had a hole in it and must have been hit by a rock from the road. Not that I'm a Rhodes Scholar or some genius, statistically, the likely hood of that happening is astronomically small, think about it. And no one could explain how that could have happened, or show me the replaced part or where it sits on the car. $625+ later I left a very frustrated and unhappy "soon to be ex-customer". Not one of my "mechanical" friends or associates could understand the likelihood of that happening. But it is what it is and life goes on. Business is "not to big to fail, it's too big to care."
Albert S.
ZELIENOPLE
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. When you have an opportunity, please reach out to us at (724) 716-4092 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Always excellent customer service from every dept
Joyce S.
GLENSHAW
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great customer service from start to finish. The cashier was extremely helpful to me.
Janine V.
ZELIENOPLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Service was great, but when I first arrived I asked for a red car, since the last 4 cars have been white. They told me they didn't have any. Then all at once 2 red cars appeared, one of which I now have and am very satisfied with. I am satisfied with the service and would recommend them. This is my 3rd leased car from North Star. Barbara Pflugh
Barbara P.
PITTSBURGH
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Sales Customer
We were welcomed and treated very well. The buying process went very smoothly. Brady and Todd spent most of the day with us in helping us to purchase a vehicle that we absolutely love.
Leslie K.
BADEN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, Inc. and we hope to see you again soon! Until the next time we meet, take care!
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Confirmed Sales Customer
Thank you for all your help in getting my new car.
Heather K.
BEAVER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very professional and did what they said they would
Joseph C.
BEAVER
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
I don't like your choice of TV stations. Other than that no problem.
Marilyn N.
EVANS CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Great dealer-Service people easy to work with.
John M.
CRANBERRY TWP
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
scheduling was easy, service writer was friendly and kept me informed as the work went on, and I was out quickly.
Bruce D.
ZELIENOPLE
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!