Customer Reviews

My experience with North Star GMC was fantastic. They understood what I needed and exceeded my expectations. They suggested options that would enhance my enjoyment of my purchase. I would highly recommend them to anyone looking to purchase a vehicle.

It's always top notch. Great team members. Always pleased with the service.

My appointment was on time and handled efficiently and without any problems. Very satisfied with the service.

I had a great experience in 2016. I have bragged about it to friends. This new experience is even better thanks to Casey. She handled all of my questions with patience and honesty. She is a total gem representing North Star and GM. I am a retired manager of Buick and am proud Casey is with General Motors. By the way I love my new Terrain.

Great experience at the dealership. Everything went smoothly and very happy with the experience

Fast and efficient

Great job

Prompt, thorough. Got good advice from Zach, service advisor. Treated well in waiting area and show room. Mike Ferrett, salesman, showed me several possible new cars (possible in the Spring).

Great

Zach is very knowledgeable and very helpful. He is also very courteous and patient.

O L F and tire repair

I had the car checked to find the problem and did not have the service completed because the repair was too expensive. I have had recent repair work done at the dealership to pass state inspection. The dealership had suggested I take my business to a local garage repair when I needed to pass inspection. The entire inspection cost $1,000. This current visit cost $125 for a checkup statement. The dealership has stated the repair work for the vehicle would estimate around $1,000. There has been one month since I made a payment at this expense.

Zack my service writer was AWESOME! He went above and beyond to stay in communication with me about my vehicle in service. I was very impressed with the service department from start to finish. I found it very easy to schedule service online and get a quick email response back. My appointment time was honored and my vehicle fixed to my expectations. I will definitely be back whenever any of my vehicles need service. Thank you North Star Buick GMC!!! Keep up the good work!

I very much liked the fact they let me know there was an oil change rebate that I was eligible to receive and even gave me the rebate form. They also accurately told me the wait time and did not push for unnecessary services.

Ann and Ron was very professional and the great deal we got I am thinking about getting a 2nd new car. If I get the same deal I will make the deal

Friendly and helpful

They always take care of what needs done. And reasonably priced

Excellent

Always kept informed of what needs done. Good reliable and fast service. Always offered transportation if more needs done then scheduled.

Came in for oil change and tire rotation. Since I was close to need state inspection the writer recommended it be performed now to avoid a trip in 2 months. Had it all done in about an hour while I waited.