370 Reviews Found
Confirmed Service Customer
They’re always on top of things when it comes to my car. I appreciate these people a lot. Thank you guys for taking care of my Buick!:) I’m glad I bought my first ever car here! I am never disappointed. 10/10, 5 star service.
Jade C.
ELLWOOD CITY
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, INC.! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Hi there, thank you so much for your positive comments about North Star Buick GMC, INC.! We hope to see you soon!
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Confirmed Service Customer
I was in for an inspection and basic maintenance on my car. The staff is always friendly and the work was completed i a timely manner,
Sheryl C.
HARMONY
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Sales Customer
Aaron did a terrific job. He answered all of my questions in a personable and professional manner. He was very friendly and professional.
Thomas K.
ALLISON PARK
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
The parts were taking a bit long to arrive for the repair. The dealership rented a car for me to use for a few days which helped me get to work. This is very much appreciated. Thanks!!!!
Brad R.
ZELIENOPLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
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Business Response
Hi Kevin, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I would recommend both the Sales Department and Service Department for being very helpful on making my new auto purchase.
Philip G.
Cranberry Township
Business Response
Hi Philip, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Always pleased to work with Jake in Service…Pleasant & Efficient!
Deborah T.
MONACA
Business Response
Hi Deborah, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
With a car that was stuck with the parking brake on, North Star Service was very attentive to my concerns and made an appointment to check out the problem, and followed up in a timely manner.
Harry R.
CRANBERRY TWP
Business Response
Hello Harry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Star Buick GMC, INC. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Work was done on a timely manner at reasonnable price.
Noel H.
CRANBERRY TWP
Business Response
Hi Noel! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I called with an issue with my back tires. they got me in as soon as they had n. an opening. The team kept me informed fixed the brakes and rotors. They kept me informed and I thought the price was fair. I appreciate the service team .
Gretchen B.
ZELIENOPLE
Business Response
Hi Gretchen, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi Amanda, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to see you soon!
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Confirmed Service Customer
Bought new truck and winch for installation. The installation on the winch was a fraudulent failure where several failures were not revealed and where the truck was damaged. Very long story
Scott G.
VALENCIA
Business Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 716-4092. We look forward to hearing from you.
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Confirmed Sales Customer
Decided to try out North Star because there was a white Encore GX I wanted. It's always nerve wracking going to a dealership you've never done any business with. Casey really made the process go smooth. I was able to get the vehicle that I want and in the price I was looking for. Michael from financing was able to get the paper work ready quickly for me to sign. Everything was great and I hope to be back in 39 months when my lease is up!
Amy L.
ROCHESTER
Business Response
Hi, we are so pleased you enjoyed your visit to North Star Buick GMC, INC.! We sincerely value your business and look forward to your next visit!
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Business Response
Hi there, thank you for taking the time to leave a review for us at North Star Buick GMC, INC. We're happy we could meet your expectations! Until the next time we meet, take care!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, INC.! We hope to see you soon!
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Confirmed Sales Customer
Casey did a great job and explained everything. Made process easier.
Michaelene B.
EVANS CITY
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. Thank you again for the great review!
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Confirmed Service Customer
Brand new 24 buick purchased in Cleveland very recently that should never have left the Dealer! And I still do not have my paid for floor mats at a cost of $450.00 Very happy with the work that was done at your Dealership!!!
Matthew M.
CRANBERRY TWP
Business Response
Congratulations on your new vehicle! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
I wished that the sales team had more knowledge about the truck that I purchased, though the effort and cooperation was certainly evident - overall a good experience. I found out myself after the purchase that the service manager had just received on site training and driving on the same truck. I believe that the experience for everyone would have been better had I been able to speak with Keith who has now offered to help me with any issues going forward.
Scott G.
VALENCIA
Business Response
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!