439 Reviews Found
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
I met up with a young man I think his name was Jake. Very upfront personable and caring person. Your dealership is I must say. One of the best I have ever gone to. Jake was helpful, understanding and kept in touch with me. You did not try to sell me more than I need which is unheard of! But I will be dealing with your dealership from now on. I will purchase my next vehicle through you guys just because of his honesty. Did a fantastic job repairing the water pump in my car which was not caught unfortunately by another Buick dealership. I don't want to name names but I will not go back to bed dealership in Baden anymore. Thank you thank you thank you thank you from the bottom of my heart.
James S.
ROCHESTER
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
Was this review helpful?
Confirmed Sales Customer
Our salesperson Casey was great. She helped locate the vehicle we were looking for and made the entire process a positive experience.
Christine N.
CRANBERRY TOWNSHIP
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
Was this review helpful?
Confirmed Service Customer
The staff was courteous and explained the work that needed to be done to my vehicle. I felt they were trustworthy and I felt very comfortable dealing with them.
Joyce R.
CRANBERRY TWP.
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Sales Customer
Great group to work with, no pressure and competitive prices.
Robert G.
NEW CASTLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
They do a really good job but not in a timely manner. Now I see why people go to fast oil changing places. 10 minutes and you are done. It takes Buick 1 hour to change oil and rotate tires.
Ruth B.
ZELIENOPLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Always a good experience at your dealership. Thank you.
Robert M.
ZELIENOPLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Service was performed in a timely manner. They price matched the cost of new tires.
David C.
CRANBERRY TWP
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
The staff was courteous and professional. The pricing was explained well without any hidden costs or extras. They were respectful of our time and was able to complete the deal from initial introduction to driving off the lot in less than 5 hours. Very pleased.
Shirley D.
PITTSBURGH
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
Was this review helpful?
Confirmed Service Customer
Everything went well and my truck was done on time at a reasonable price.
Timothy S.
ROCHESTER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I like that I can drop it off and pick it up at my convenience. I get an appointment within a couple days.
Rita H.
HARMONY
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Jake and the service techs always take care of me
Logan H.
PORTERSVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
Was this review helpful?
Business Response
Hello, we regret to hear that your experience with us was not a more positive one. Please contact us at (724) 452-9450 so we can work with you to make this right.
Was this review helpful?
Confirmed Sales Customer
I have dealt exclusively with North Star GMC for over twenty years purchasing more than 12 vehicles. In that time, I have had only two salesmen. They knew that I like to get to the bottom line quickly. When called, my salesman, Rick McDowell, was out sick, I asked to speak with the sales manager, Alan. I explained my preference to him and he called me back gave me the bottom line in 15 minutes. We concluded the sale that afternoon with salesman, Brady Divins . The service department is the other reason I am so loyal. Jake also knows how I prefer to be treated. This is a dealership who tailors to their customers.
Ronald F.
BEAVER FALLS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
Was this review helpful?
Confirmed Service Customer
Brought my truck in for oil, filter and tire rotation. Work was completed in less then an hr with no problems.
James S.
BUTLER
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
Was this review helpful?
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
I am very pleased with the service I receive. Everyone is great to deal with and work is done quickly.
Frank C.
MARS
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Was this review helpful?
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (724) 452-9450 when you can so we can address this situation directly. Thank you and have a great day.
Was this review helpful?
Confirmed Service Customer
This is a top shelf dealership. Professional. Courteous. Clean. Service is performed expertly and timely.
Joyce W.
CHESWICK
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!