My experience with North Star GMC was fantastic. They understood what I needed and exceeded my expectations. They suggested options that would enhance my enjoyment of my purchase. I would highly recommend them to anyone looking to purchase a vehicle.
We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I had a great experience in 2016. I have bragged about it to friends. This new experience is even better thanks to Casey. She handled all of my questions with patience and honesty. She is a total gem representing North Star and GM. I am a retired manager of Buick and am proud Casey is with General Motors. By the way I love my new Terrain.
I had the car checked to find the problem and did not have the service completed because the repair was too expensive. I have had recent repair work done at the dealership to pass state inspection. The dealership had suggested I take my business to a local garage repair when I needed to pass inspection. The entire inspection cost $1,000. This current visit cost $125 for a checkup statement. The dealership has stated the repair work for the vehicle would estimate around $1,000. There has been one month since I made a payment at this expense.
Zack my service writer was AWESOME! He went above and beyond to stay in communication with me about my vehicle in service. I was very impressed with the service department from start to finish. I found it very easy to schedule service online and get a quick email response back. My appointment time was honored and my vehicle fixed to my expectations. I will definitely be back whenever any of my vehicles need service. Thank you North Star Buick GMC!!! Keep up the good work!
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I very much liked the fact they let me know there was an oil change rebate that I was eligible to receive and even gave me the rebate form. They also accurately told me the wait time and did not push for unnecessary services.
Came in for oil change and tire rotation. Since I was close to need state inspection the writer recommended it be performed now to avoid a trip in 2 months. Had it all done in about an hour while I waited.