The car was repaired correctly and I was called when it was finished. My paperwork was all in place when I got to the dealership and the service manager went to the pay window with me to explain all of the charges. In a very few minutes I was on my way back to the office.
This is the 5th vehicle I have bought from Northstar. Its amazing the difference between the Chevy dealership and their GMC dealership which was my most recent purchase. My wife and I agreed that the salesmen was an idiot. From not knowing anything about the vehicle or its options. The main reason I will not go back here is was that two salesmen lied to me about included onstar options. The keyfob option, I was told was included for 5 years. IT IS NOT! I have not been able to get any communication from them since 3 attempts. Also he sent me out of there without an emmisions sticker! He should have known that in my county(noted on my registration) that this was needed. The manager seemed disrespectful and discourteous the futher we got into negotiation. Like he could push me but did not respect any counters. I finally made the deal after getting the finance guy(whom I purchased my last vehicle with at the other location) to step in and explain to manager that I was leaving. He was helpful as always and knew Northstar would lose me as a customer if I drove and hour up here and didn't buy the vehicle I came for. All said in done I will probably stop at one of the many GMC dealers closer to my house in 2-3 years when I'm ready to upgrade.