429 Reviews Found
Confirmed Service Customer
Only unhappy with the price match on my tires. Did not realize I had to get tires and I had to price match right at that time. I feel I overpaid for the tires. When I bought tires last time the price match service was much better!!
William F.
CRANBERRY TOWNSHIP
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
just in for inspection they indicated what future needs would be
Janet M.
ZELIENOPLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Everyone was very friendly and super helpful. This is the second vehicle we bought from them... Will deal with them again
Shelley O.
BUTLER
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
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Confirmed Sales Customer
Great experience and will definitely be going back!
Tanesha S.
PITTSBURGH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Surroundings were clean. Personal pleasant and anxious to see that I was comfortable. Coffee was fresh. Restroom was very clean!
Roy G.
RENFREW
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Went to North Star Buick on Sunday....just to look cause my lease was up soon. My must haves on the Encore were AWD and remote start. I wanted blue, but when I saw the white, I immediately loved it! Something about it....wheels, style, lights, the front had a presence!! Sooo, wrote down the Stock # and called on Tuesday (day off work). Made an appointment and went with l of My 3 Sons. Was welcomed into the dealership by Todd Guthrie who had a smile and was happy to see us...Casey Bender was my salesperson and Mike in finance was great!! Even talked to the receptionist who was very polite and we chit chatted for a moment or two!!! Casey rocked!!! She was personable, informative and answered all my questions, showed me all the features, set up my phone.....you name it, she did it. I can't praise Casey and the dealership enough. I felt welcome from the time I walked it. Their customer service was top notch!!! This is my 3rd Encore....so you know I love the vehicle!!! Been showing my vehicle off since!!! Completely satisfied customer....you bet!!! Have a nice day!
Joanne J.
GIBSONIA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
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Confirmed Service Customer
I really love this dealership. They get me scheduled for my work when I need it and get me going fast. Staff are all very nice, friendly and accommodating. The service team really knows what they are doing and I trust their work. I won't go anywhere else!
Ralph D.
KENNERDELL
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Everyone at check is friendly and curious. But everytime I get my vehicle back a notice a little chip a lil scratch and this last time grease spots all over the vehicle where the technician must of been leaning on the vehicle as it was inspected. Also grease spots on the window and dash when the stickers were placed
James H.
BEAVER FALLS
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 452-9450 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
I dropped it off, they drove me to work and called when work was complete.
Susan S.
ELLWOOD CITY
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Aaron Mahoney did GREAT. Exceeded all our expectations. I have owned 20 Buicks, this was an outstanding experience.
Dave C.
PITTSBURGH
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
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Confirmed Sales Customer
Casey did a wonderful job of making my transaction perfect
John S.
MOON TOWNSHIP
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, Inc.!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!