466 Reviews Found
Confirmed Service Customer
Great team, straightforward no surprises
Jonathan H.
CRANBERRY TWP
Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Although Keith and team always take care of me This is the second gm vehicle I leased that required multiple trips for the same service. Also both vehicles spent more than 30 days each at the dealer. I hope someone at gm sees this because a a life long loyal gm customer I don't know if i can purchase or lease another one.
Marsha P.
BUTLER
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Just treated first class all around. Always a pleasure dealing with North Star Buick GMC.
Todd G.
ALLISON PARK
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Everyone Very interpersonal! Very efficient
Raymond T.
CRANBERRY TWP
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
There was a problem with the odometer that was fixed, which is great, and since the vehicle is still under warranty, there was no cost, which is even better. However, since they had to disconnect the battery to do the repair, it caused some sensors to malfunction that had to be reset in order to pass emmissions, which i was charged for. Also, when we dropped the car off, the gas was 240 miles until empty. As soon as we started the car to pull out of the lot after picking up the vehicle, the low fuel light came on. I understand they had to drive it around in order to reset the sensors, but it would've been nice for them to replace the fuel that was used, or at the very least to let us know that the gas tank was empty.
Jennifer D.
ELLWOOD CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing North Star Buick GMC - Zelienople and we hope to see you again.
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Confirmed Service Customer
Great guys and service just a little problem with my back up indicator triangle.its gone. Told me I never had it? But I did have it before.
Richard B.
PITTSBURGH
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service and communications about parts and scheduled repairs were excellent!
Kevin G.
CRANBERRY TOWNSHIP
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Prompt appointment was scheduled and work was completed in a timely fashion.
Jeffrey B.
BUTLER
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing North Star Buick GMC - Zelienople and we hope to see you again.
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Confirmed Sales Customer
Stacy explained everything so I would understand what was going on. She also spent the time to go over all the controls inside the car (I thank her very much). Very confusing until she explained. I called her (she gave me her phone number to call if I had any questions) last night when we were trying to sinc the garage door opener to the car. She explained what we were doing wrong (even after we read the book). I am very pleased with the service.
Carol S.
ALLISON PARK
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC - Zelienople!
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Confirmed Service Customer
Always pleased for the most part. Only ���concern��� is I���m always asked to buy new lug nuts due to the caps cracking and rusting. This is caused by the technicians using the impact rather than a torque wrench to tighten them (this occurs even with the torque shafts).
Steve T.
EVANS CITY
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
We were running late but they were very patient with us. We had a hard time deciding between two vehicles and the salesman let us take our time and gave us the information needed to make an informed decision.
John S.
MARS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Had appt. for car insp. Waited in lounge. Insp. done promptly. Waited < 1 hr. Mark and Keith were efficient, thorough and friendly.
John Y.
SEWICKLEY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC - Zelienople! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Zack explains things well and is highly interpersonal
Raymond T.
CRANBERRY TWP
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC - Zelienople!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!