The folks were great and knowledgeable on the phone. They looked up my car and spoke with me about the appropriate car. They texted me information. The gentleman was very polite and friendly when they returned my car to me. All work was done on time.
When I bring my car, I usually have to wait for it. My wait is never excessive. The staff is very professional and courteous. Things get done in a timely manner. I am kept informed about what is needed and how things are going. I am usually very satisfied with every aspect of my experience.
Casey and Todd were nothing but amazing people to work with! Fabulous customer service experience, timely deliverance, and utmost professional environment. Thanks for a wonderful experience. We appreciate it very much! GO NORTH STAR!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC - Zelienople! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It was extremely easy to set up the appointment on-line and was a breeze to drop off the vehicle for the appointment. I chose to wait on my vehicle while it was being serviced. The overall time to complete the work was very reasonable. Overall a very pleasurable experience.
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (724) 473-3596 at your earliest convenience to discuss how we can turn this experience into a positive one.