Confirmed Sales Customer
Our sales person and finance person were very nice and helpful to deal with. We were surprised that the interest rate was so high. Also, I went online and saw that there were discounts on the vehicles we were interested in but then to find out when we arrived on the lot that the website wasn't updated. We came because of the prices and did end up not getting a discount. There should be expiration dates on the info online so that people know whether it is current or not. Also, the online sales pitch for an endless list of long term warranty products was sooooo annoying and exhausting. I would have shut that process down long before I did had I been in control of the screen. We finally had to tell the finance person that we couldn't listen to one more minute of that. Plus, the finance person gave us a couple options that the annoying guy from Florida didn't that we were actually interested in and that made sense. If I had to sit and listen to the online portion of the sales pitch again, I would turn around and walk away!!!
Regina Z.
ZELIENOPLE,
PA
Business Response
Hi there, thank you so much for your positive comments about North Star Buick GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
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