315 Reviews Found
Confirmed Service Customer
Familiar with Service Advisor. Good to talk to. Was able to get what I needed done in a good amount of time. Used a coupon from mail for this service trip.
Mark H.
MOON TOWNSHIP
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I really like the fact that teh picked up and dropped off my truck where I work at.
Raymond H.
NEW BRIGHTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing North Star Buick GMC, INC. and we hope to see you again soon! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Our salesman Arron was a pleasure to deal with. He was patirnt, knowledgable about the product he was selling, and did not pressure us. He was also very personable and made us feel like we were old friends. The whole experience was enjoyable. I will surely send anyone shopping for a vehicle to Arron. Bill & Sue Thomas
William T.
NEW BRIGHTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The Service Department did an outstanding job servicing my AT4.
Bryan M.
FOMBELL
Business Response
Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I had an excellent experience with North Star leasing my new Encore. The process was very quick and easy. Alan was very knowledgeable, helpful and a pleasure to work with.
Carrie H.
WEBSTER
Business Response
It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Star Buick GMC, INC.!
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Confirmed Sales Customer
We didn't go in planning to buy a new vehicle. but Aaron did such aa good job of putting together a deal, we couldn't say no.
Lawrence J.
WAMPUM
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
vehicle was ready quickly more so than i anticipated! thank you! everyone there very courteous and friendly, Keith, Jake, Jessica. Service Tech really good job i appreciate the multi point inspection.
Timothy V.
ZELIENOPLE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Always a good experience here. Repair cost was almost $1,000 but that's the way of the world right now.
William K.
HARMONY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Service is always excellent. Associates are always polite and professional. Dealership is always clean. All reasons why I'm still bringing my Encore with 75,000 miles back here for service!
Joyce W.
CHESWICK
Business Response
Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I appreciate the effort of Service Advisor to get my issue resolved as I have complained about it in the past. This included contacting and getting approval for warranty work, ordering proper parts, and having them onsite to be installed the next week. I appreciate the technician that worked on my truck as she has worked on it in the past. It got to the point where I was unable to open my side view mirrors at all. Thank you.
Mark H.
MOON TOWNSHIP
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at North Star Buick GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I walked in & said I was only there to check out the new Buick Encor GX and that I wasn't going to buy that day. No one pressed me, or tried to coerce me , but everyone was friendly & informative. In the end, I leased the car. I really like these folks--so helpful but not pushy.
Linda D.
KOPPEL
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Very customer friendly, no pressure and a fair deal.
Duane S.
BEAVER FALLS
Business Response
Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Always on time, very courteous, extremely helpful.
Wade M.
ELLWOOD CITY
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, North Star Buick GMC, INC.
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Confirmed Service Customer
North Star always has courteous, friendly staff every time I take my truck in for a service.
Kurt F.
MCKNIGHT
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
I had major warranty work that needed done. Jake went above and beyond to make sure my car was taken car of and dealing with the company that holds my warranty. He was great and easy to deal with
Robert S.
ELLWOOD CITY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Dan was great! Did not feel forced into a deal and the financing portion went smooth as well
Gregory W.
EVANS CITY
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!