313 Reviews Found
Confirmed Service Customer
We came in for airbag replacement due to recall. Jess was very courteous on the phone and helpful in person as well. Quick turnaround between ordering part and scheduling of replacement.
Steve P.
BADEN
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone is very nice. The waiting room could've offered complimentary drinks, coffee
Charlene J.
BUTLER
Business Response
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
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Confirmed Sales Customer
Our salesperson Aaron was great. He answered any and all questions we had. He had everything ready for us to get in and out easy and quick.
Bret B.
BEAVER FALLS
Business Response
We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Service team is friendly and professional. In addition to providing routine maintenance, they assisted me with the purchase of a toolbox for my vehicle.
Jack M.
ZELIENOPLE
Business Response
Jack R Macioce, thanks again for taking the time to leave us this information about your recent visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Jake and Lisa make every visit a joy. They are both friendly and great at their jobs.
Erik R.
WEXFORD
Business Response
Thank you again for taking the time to let us know how we did. We can't wait to see you again, have a great day.
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Confirmed Service Customer
Sat in while they serviced my vehicle and talked to the 2 friendliest ppl working the service desk. Had an all around great experience! Well done Northstar GM
Colby B.
ELLWOOD CITY
Business Response
Hello, thank you for your kind words and this wonderful review! We hope you have a great day!
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Business Response
Hello, thank you for your kind words and this wonderful review! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Great communication and cooperation to fit my needs
William L.
EVANS CITY
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Confirmed Sales Customer
Aaron was extremely helpful, personable and friendly. This is my second Buick and second vehicle Aaron sold me. I would highly recommend North Star Buick!
Jaime Y.
GIBSONIA
Business Response
Thank you for choosing North Star Buick GMC, INC. as your first choice for all your automotive needs! We hope to see you soon!
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Confirmed Service Customer
Everyone was nice check in was fast not a long waiting time.
Kathleen R.
WAMPUM
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Confirmed Service Customer
on time - friendly - reminded me that my inspection would be due next month and they could inspect it that day and eliminate another visit . Thanks
Deborah B.
NEW CASTLE
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.
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Business Response
Hi, we are so happy to read such a great review about North Star Buick GMC, INC.! We hope to see you soon!
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Confirmed Service Customer
I set a appointment to have my vehicle inspected, also I wanted the whole vehicle to be checked for any other problems I might have. Asked if he can check my front left side because when I have to turn left it feels as if it's skipping and wobbling. She said she'll have him check it out and call me back she never called me back. Also I said I may need shocks in the back because I was hearing loud buzzing sound at first then it went away and I hear squeeking noises. He said it was my spare tire under my vehicle it wasn't tightened down that was the sound I was hearing. So they passed it for inspection and my spare was tightened but I still hear the squeak went ride over hump and lumps so I'm thinking he didn't look good enough at the shock problem. I had it there 2 other times and I was told I will need new shock at some point because they were leaking but that bad. PS That's the only problem is with the mechanic or mechanics. The service was fast and the people were nice easy to talk to and made sure I was good before I left the lot. Lovely customer service for sure.
Larry M.
PITTSBURGH
Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Confirmed Sales Customer
Our experience was great. The process was very easy, and Aaron is so efficient. We didn’t have to worry about steps in the process. He did a great job listening to what we wanted and giving options based on that.
Nichol Z.
BUTLER
Business Response
Thank you for choosing North Star Buick GMC, INC. as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
Your service reps got me in without an appointment to check a service light that recently lit up
Kevin D.
ZELIENOPLE
Business Response
Hi there, thank you so much for your positive comments about North Star Buick GMC, INC.! We hope to see you soon!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at North Star Buick GMC, INC. We do hope we can be of assistance in the future. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
They were expecting me everything went the way it was supposed to everybody was courteous and kind and it was a good experience
Maurice F.
ELLWOOD CITY
Business Response
Hi, thanks for your praise and kind comments about our team. Thank you again for choosing North Star Buick GMC, INC. and we hope to see you again.